Outreach and Support Services

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Outreach and Support Services are available:

Monday thru Friday  8:00 AM – 11:00 AM (Walk In)
11:30 AM - 2:00 PM (By Appointment Only)

(The Center is closed New Year’s Day, Memorial Day, 4th of July, and Labor Day. Services, other than the holiday meal, are not available Thanksgiving or Christmas Day.)

Outreach and Support Services

Outreach and Support Services staff and volunteers meet with homeless, housing-insecure, and extremely low-income persons to assist them with qualifying for shelter options, applying for financial aid from government and non-profit organizations, enrollment in substance abuse recovery programs, obtaining medical and mental health care, preventing eviction and/or loss of utilities, entering domestic abuse protective programs and receiving other social services (subject to available funds).

Our team combines efforts with partners from government agencies and other non-profit organizations. These include the Veterans Administration and San Diego County’s Department of Homeless Solutions & Equitable Communities (HSEC) homeless services teamThe HSEC homeless services team includes case managers, licensed clinical social workers, and benefits specialists.

Community partners and nonprofits include TrueCare Mobile Health Services, Serene Health, and Interfaith Community Services.

Outreach & Support Services Manager
Darryl Harris
darryl.harris@brotherbenno.org
Office phone: (760) 231-1652

Outreach & Support Services Coordinator
Case Manager
Steven Jelinek
steven.jelinek@brotherbenno.org

Case Manager
Alex Maitre
alex.maitre@brotherbenno.org

Case Manager
Veronica Cigarroa
veronica.cigarroa@brotherbenno.org

Support Services at Brother Benno's

Specific Services Offered

Subject to available funds, emergency financial rental and utility assistance to help extremely low-income residents at risk of eviction and/or at risk of utility shutdown is available to those living in these north San Diego county cities - Encinitas, Carlsbad, Oceanside, Vista, San Marcos, Escondido, Fallbrook/Bonsall, and Ramona. 

Key points

  • Recipients must be registered with Brother Benno’s to receive rental or utility assistance. To register, visit the Intake Office.
  • Funding is limited. Rental assistance is generally only available the first three business days of every month. Unfortunately, we cannot help with past due rent.
  • For rental assistance, follow the steps outlined in our Rental Assistance flyer here.
  • For utilities assistance, provide a "hard copy " of the current utilities bill and proof of income.

We accept the following for proof of income: pay stubs, a letter indicating benefits received (GR, EBT, food stamps, social security, etc). A letter of termination with last pay stub will be accepted if you have been recently laid off or terminated.

Read or download our Rental Assistance flyer  It contains information on the process to follow and required documents.

For additional assistance, contact Darryl Harris by calling (760) 231-1652 or by email darryl.harris@brotherbenno.org.

Under a partnership with non-profit TrueCare Mobile Health Services, a TrueCare mobile clinic visits Brother Benno’s Oceanside facility to serve the needs of homeless persons. 

Medical services are available Mondays and Fridays by appointment.
Dental services are provided on Wednesdays by appointment.

Appointments can be made beginning at 8:00 AM the day medical or dental assitance is needed at the Intake Office. Appointments must be made in person.

Brother Benno's staff will help with replacing personal papers such as IDs (e.g. California Identification Cards) and birth certificates.

NCTD Bus and Sprinter Day Passes may be provided for free on a case-by-case basis to complete important tasks such as:
  • medical appointments
  • visiting government offices to apply for aid
  • visit partners in the Continuum of Care (CoC) 
  • job interviews
  • relocation of persons back to their families.
Brother Benno staff can assist with getting NCTD passes for :
  • Citizens 65+
  • Medicare recipients (not MediCal)
  • People with disabilities who qualify for a reduced fare under federal and state law
  • Youth ages 6-18 (school ID, transit identification, or government-issued photo ID required), under the Youth Opportunity Pass pilot program

For more information or assistance, contact Alex Maitre alex.maitre@brotherbenno.org

We assist veterans and active military members with referrals, information about other services, and transportation to medical and other appointments.

Vaccinations and booster shots (e.g., COVID and flu vaccinations/booster shots) are periodically scheduled at the Center.

VACCINATION/BOOSTER SCHEDULE

Currently, we have no vaccinations or boosters scheduled. 

Sherry H.

"I would like to take a minute and say that Brother Bennos saved my life.
The support they offer, (not just the poor and homeless) but the broken and scared as well...
I have nothing but love and gratitude from the bottom of my heart for BROTHER BENNOS.."

Krissy H

"Brother Bennos is amazing and is the foundation of where we are today...well GOD 1st....but if not for Bennos I don't know what our lives would have been like when we were homeless. Today I have 2 part time jobs and LU (my partner) just got a f/t job last week! WE ARE FOREVER GRATEFUL TO BENNOS for their help and support!!!♥️♥️♥️"

Mustafa S.

"Brother Benno's Foundation provides the necessary nudge for people to survive difficult life stages. The foundation turns a lot of negative net externalities to society to a positive one. Wonderful people work and volunteer there as well."

Rochelle D.

"I needed some rental assistance and Darryl was able to save the day! The staff here is so kind and caring. Everyone I met came from a different background but were all so nice. Brother Bennos has a lot of resources for the community! I highly recommend them!!!! Thank God for Brother Bennos!!!!"

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